WHENEVER OUR CUSTOMER / USER ACCESS OUR TRAVEL WEBSITE, HE / SHE SHOULD ACCEPT THE GENERAL TERMS & CONDITIONS. AND IT IS THE RESPONSIBILITY TO BE FAMILIAR WITH THE FOLLOWING MENTIONED POINTS & PROHIBITION. IT IS A AGREEMENT BETWEEN CUSTOMER AND OUR AGENCY.
WE MAY CANCEL A TRIP AT ANY TIME PRIOR TO DEPARTURE, DUE TO TERRORISM, NATURAL DISASTERS, POLITICAL INSTABILITY OR OTHER EXTERNAL EVENTS, IT IS NOT VIABLE FOR US TO OPERATE THE TOUR. FOR CANCELLATION OF BOOKING WE REFUND YOUR BOOKING AMOUNT BY 30 DAYS.
IF YOU CHANGE ANY TOUR ITINERARY KINDLY INFORM US BEFORE 30 DAYS OF TRAVELLING.
PASSENGER ARE REQUESTED NOT TO CARRY THE FOLLOWING ARTICLE INSIDE THE VEHICLE AND PART OF THEIR LUGGAGE.
WE RENDER OUR SERVICES SINCERELY TO THE GUEST / CUSTOMERS , THE CONTRACT WHICH MADE BY OUR ORGANIZATION . OUR DRIVER STAFF ALL ARE WELL TRAIN AND DECENT, THEY DO MAINTAIN THEIR DUTY PROFESSIONALLY. OUR ALL TYPE OF VEHICLE ARE KEPT IN GOOD CONDITION FOR SERVICE , HOWEVER WE GET CHECK THE VEHICLE MECHANICALLY BEFORE START THE TRAVELLING. FOR COUSTOMER/ GUEST SATISFACTION & COMFORT, WE ASKED AND REQUEST OUR HOTELIER TO KEEP THE ROOM ENVIRONMENT NEAT & CLEAN BEFORE CHECKIN OUR GUEST.
WE ARE NOT RESPONSIBLE FOR ANY DELAYS & ALTERATIONS IN THE PROGRAM OR EXPENSES INCURRED DIRECTLY OR INDIRECTLY DUE TO NATURAL DISASTERS, ACCIDENT, BREAKDOWN OF TRANSPORT, WEATHER, SICKNESS, LANDSLIDES, CLOUSER /BLOCKADES DUE TO POLITICAL UNREST OR ANY SUCH INCIDENTS. WE ARE NOT RESPONSIBLE IF OCCUR ANY LOSS, INJURY, DAMAGE TO PERSON AND GOODS BY ACCIDENT, FIRE, BREAKDOWN OF TRANSPORT, MACHINERY EQUIPMENT BY WARS, CIVIL DISTURBANCES, STRIKES, RIOTS, THEFTS, OR BY ANY OTHER CAUSES .
WE DO NOT COVER ANY INSURANCE POLICY & CLAIMS TO OUR CUSTOMER & PASSENGER FOR ACCIDENT, DEATH, SICKNESS, LOSS, DAMAGE BY ANY OTHER REASON.